Renaissance Smart Tech Private Limited (hereinafter referred to as “RSTPL”, “us”, “we”), doing business as Renaissance Investment Advisors, is a registered investment adviser providing investment advisory services. RSTPL is committed to safeguarding any information submitted on the website (“Site”) and/or the services made available through the Site (referred to as the “Platform”) of RSTPL. The privacy policy provides you with a summary of the kinds of information we collect and the precautions we take to protect it.
Under the Privacy Policy posted on our Platform from time to time, we may also permit our group companies, affiliates, subsidiary companies, and third parties to use our Platform to offer their products and services to you.
User Consent and Agreement
By providing us with your personal information through our Platform, you acknowledge that you are familiar with and consent to the terms of this Privacy Policy, as well as to the collection, use, and disclosure of that information in accordance with this Policy.
Information you provided to us
- We will collect your name, email address, and any other content of your email in order to respond to you if you send us feedback or contact us via email.
- If you provide us with personal and financial information, such as your age, investments, PAN, and phone number, we may collect it while you use the platform’s services
- You must double-check the data or information you provide. We will be notified for immediate correction in the event any data or information is found to be incorrect or incomplete. We shall not be responsible for the authenticity of any information including personal information submitted to us.
Information collected via technology
- Our servers, which may be hosted by a third-party service provider, collect information from you, such as your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet and may vary from session to session), and domain name, in order to make our Platform and Services more useful to you.
- To assist us in analyzing specific online activities, we may employ third-party service providers. These service providers, for instance, may assist us in analyzing Platform visitor activity. We may permit these service providers to use cookies and other technologies to perform these services for us.
Use of personal information
In most cases, the personal information you provide about yourself or your business is used to either fulfill your requests or improve our services to you. We use this kind of personal data in the following ways::
- To identify you as a user in our system;
- To improve the management of our Platform and Services;
- To perform the Services you have requested;
- To enhance the quality of your experience using our Platform and Services;
- To notify you via email and other means;
- To send out surveys, newsletters, offers, and other marketing materials related to our services;
- Guard our users and services;
- Market and customer analysis, market research and statistics;
- To prevent and detect service fraud and abuse, as well as to investigate any potential illegal or prohibited activities.
Data such as demographic information, financial information like bank account details etc., and other information like PAN/Aadhar will be utilized for and shared with regulated entities for various regulatory purposes (KYC, AML etc.) as required by applicable SEBI and RBI regulations. Your investment information (such as value of holdings, returns etc.) will be utilized by RSTPL for the aforesaid tracking purposes.
Disclosure to third parties
Due to their obligation to comply with applicable laws, including cyber laws, we may occasionally be required to disclose any personal information we collect to governmental, judicial, or regulatory bodies. In order to facilitate the provision of services to you and/or to carry out technical, logistical, and other functions on our behalf, we may share your information, including personal information, with third parties, including group companies.
Third party websites
You will leave our Platform when you click on a link to another website or location. While you are there, another entity may collect your personal information or anonymous information. These external websites and the content they contain are beyond our control, we do not review them, and we cannot be held accountable for them. Please be aware that the terms of this Privacy Policy do not apply to these external websites, their content, or any information collected after clicking on links to them.
Cookies
After visiting a website, a browser can record information known as “cookies.” We may use cookies for technical reasons like storing user preferences for interacting with the site or making it easier to navigate our website. If you choose not to allow your browser to store cookies, it will affect your experience on the platform.
Security of your information
RSTPL is committed to protecting the security and privacy of your Personal Information. We endeavor to have suitable technical, operational and physical security controls and measures to safeguard all information we collect that is relevant to our business at all times. We safeguard your personal information from unauthorized access, use, or disclosure by utilizing a variety of industry-standard security technologies and procedures, which we periodically review. We will endeavor to inform you of the extent of any breach of our security control measures that results in unauthorized access to your information, subject to applicable law and cooperation with the relevant authorities. In addition, despite our efforts to safeguard your information, unauthorized individuals may use sensitive or personal data or information in violation of security controls., RSTPLand its affiliates and directors shall not be held responsible/liable.
Refund and Cancellation:
- In the event of pre-mature termination of the Investment Adviser services in terms of agreement, the Client shall be refunded the fees for unexpired period. However, Investment Adviser may retain a maximum breakage fee of not greater than one quarter fee.
- If applicable upon the termination or Amendment of the Agreement the Investment advisor shall refund any balance of the advisory fees for which services have not been provided within 30 business days from the date of termination of this Agreement.
- No Party shall be entitled to demand a refund of fees upon termination or under any circumstances, unless otherwise expressly stated
Retention of information/data
It should be noted that we may keep the data provided to us for as long as permitted by law and as necessary to effectively serve our users.
Amendments/Modifications
This Privacy Policy available on our website is current and valid. However, RSTPL reserves the right to change any of this policy’s sections at any time and the general public are requested to keep themselves updated for changes by reading the same from time to time.
Contact Information
RSTPL welcomes your grievances, comments or questions regarding the terms of this Privacy Policy, the Platform, or the Services. Please e-mail us at [email protected] or contact our grievance officer at the following address: Office No. 103, 1st Floor, A Wing, Mittal Commercia Premises CHS Ltd., Off. M.V. Road. Near Mittal Estate, Marol, Andheri (East), Mumbai- 400059
Definitions
- Anonymous Information – Anonymous information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual guest/user.
- Internet Protocol (IP) – Internet Protocol (IP) is the principal set (or communications protocol) of digital message formats and rules for exchanging messages between computers across a single network or a series of interconnected networks, using the Internet Protocol Suite (often referred to as TCP/IP). Messages are exchanged as datagrams, also known as data packets or just packets.
- Personal Information – Personal Information means any information that relates to a natural person, which, either directly or indirectly, in combination with any other information available, is capable of identifying such person.
